Suzanne wants to make a good impression during a job interview What should she | Course Hero

16.Suzanne wants to make a good impression during a job interview. What should she do?a.Avoid eye contact with her interviewer in order to show respect.b.Slump down in her chair to show that she’s relaxed.c.Wear professional business attire.d.She should do all of the above.ANS: c

REF: p. 15TYPE: ApDIF: 5TOP: How Appearance Sends Silent MessagesNOT: Suzanne should wear professional business attire to send a positive message to the interview. She should also maintain eye contact to signal interest, attentiveness, strength, and credibility. In addition, she should encourage communication and interaction by leaning forward, sitting erect, and looking alert during the interview. AAC: Tier 1—Reflective Thinking; Tier 2—Conclusion, Analysis17.Melissa noticed that Stephen slammed his desk drawer right after he said that he was happy to work late. Melissa should

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REF: p. 15TYPE: ApDIF: 5TOP: Keys to Building Strong Nonverbal SkillsNOT: When you perceive nonverbal cues that contradict verbal meanings, politely probe for more information. You can improve communication and resolve confusion byasking a sincere, polite question.AAC: Tier 1—Reflective Thinking; Tier 2—Conclusion, Analysis18.Every country has a unique culture or common heritage that

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